Building & Facilities Manager

Permanent employee, Full-time · London

Your mission
The main duties of the role are to:
  • Manage Wellington House services and facilities and manage office related contracts and contractors
  • Maintain ESG requirements at Wellington House
  • Ensure the smooth running of the building and office facilities and maintenance
  • Support with projects work such as office moves and refurbishments when necessary
  • Manage the facilities and maintenance budget and costs
  • Lock up office at the end of the working day
  • Main keyholder and first responder (after keyholding company) to any out of hours incidents
Key Responsibilities
Office & Facilities
  • Manage and maintain Contractor relationships to ensure SLAs are adhered to
  • Manage Planned Preventative Maintenance schedule with contractors and ensure compliance is in line with recommendations
  • Support ESG initiatives
  • Ensure the building meets security, health and safety and energy efficiency standards
  • Management of utilities (water, gas, electricity)
  • Manage the upkeep of office equipment to meet health and safety standards
  • Oversee and agree contracts and providers of services including waste management lifts, fire, franking, security, cleaning, office services, vending, stationery, technology and maintenance
  • Oversee ad-hoc build, renovations or refurbishment projects
  • Ensure all kitchen facilities are clean and tidy and supplies are refreshed
  • Order supplies of consumables for office
  • regularly remove cardboard and paper recycling from floors
  • Support with annual Insurance Renewal
  • Reception holiday and lunch-time cover including:
    • Presenting a professional, welcoming first impression to all visitors, informing the relevant member of staff of arrivals - by phone, in person and email etc.
    • Ensure all phone calls and voicemail messages to main office number are taken and directed to relevant staff members in a timely fashion.
    • Ensure the reception area is tidy and projects HELLO! image at all times.
    • Co-ordinate incoming and outgoing post and parcels, track and oversee all courier and delivery company relationships to ensure best service and prices for all deliveries.
Health & Safety
  • Conduct new starter H&S induction and annual communication of Health & Safety Policy
  • Maintain DSE Working from home and from office
  • Maintain First Aiders and Fire Marshall teams
  • Maintain First Aid supplies
  • Ensure HELLO! Risk Assessments are maintained and in use  
  • Ensure Fire Marshalls & First Aiders are trained and communicated to all colleagues
  • Ensure compliance with Fire & Emergency evacuation procedures is maintained
  • Inform employees of any relevant facilities /Health and Safety related information via email
  • Validate invoices in accounts system for approval
  • Maintain annual Operations calendar
  • Ad hoc administrative support as directed
Your profile
Personal Behaviours
  • Friendly and approachable
  • Enjoy working in a fast paced, challenging environment
  • Quick learner
  • Commercially aware
  • Extremely client focused.
  • Flexible
  • Self-motivated and confident approach.
  • Experience within a similar role.
Experience required:
  • Strong experience of facilities management, including managing suppliers and office maintenance contracts
  • Awareness of the law in relation to buildings management and related employee issues such as health & safety
  • Experience of running a busy reception and/or managing a receptionist
  • Ability to work well with related office services such as IT and finance.

Knowledge and Skill Requirements
  • Excellent PC skills
  • Proficient with the Microsoft Office Suite – Word, Excel and Outlook
  • The ability to interface with company project management software systems when required
The Benefits
As well as getting to work with an amazing team on exciting work, the role offers the following:
  • 25 days’ pay annual leave per year.
  • 1 birthday day per year
  • Employee Assistance Programme that offers support to employees with a wide range of concerns from mental health through to finances
  • Private medical scheme 
  • Life assurance 6 x salary
  • Group Income Protection
About us


To influence and inspire with relevant, exclusive and entertaining content in a positive, celebratory and kind environment via stringent editorial integrity.

History of Hello

HELLO! is a market-leading lifestyle and celebrity publication, known for its positive and celebratory reporting and unrivalled showbiz exclusives which have been entertaining audiences since 1988.

Over the years, its digital brand has transformed from a small legacy publishing site into an influential global website.

HELLO! is part of the HOLA group, who launched ¡HOLA! magazine in Barcelona in 1944. The husband and wife team of Antonio Sánchez Gómez and Mercedes Junco Calderón launched the publication with the aim of adding some sparkle to their readers’ lives. Always positive,¡HOLA! and HELLO! continue to remain true to the guiding principles of a new type of journalism - always positive, highly visual and celebratory, allowing readers a moment of escape into the worlds of the rich and famous to inspire, brighten and entertain.

With offices in London, New York and Toronto, HELLO! Magazine is now a 24-hour global website, with unique user experiences in our three main audience territories of the UK, US and Canada.

Our readership is more global than that however, with audiences also visiting the site from Australia, India, Europe and all other parts of the world.

HELLO! looks forward to hearing from you!
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